Welcome to S. P. Salaway & Associates

About US

Customer Experience & Relationship Management

S.P.Salaway & Associates provides technology consulting services helping small to global firms improve their marketing, sales and customer service. Our focus is on strategy, assessment and solution delivery for Customer Experience (CX) and Customer Relationship Management (CRM).


Process Alignment and Customer Journey

Although our firm offers specific services that address marketing effectiveness, customer service and sales performance, our unique overall approach is focused on maximizing a customer’s current and repeat experiences. 

Technology Support for Marketing, Sales & Service

We specialize in enabling technologies for marketing, sales and customer service. Our service offerings include assessment, strategy, process improvement and solution delivery services.